How do returns work at Gyre Watch?
We are currently very busy on working on our Kickstarter orders and Indiegogo InDemand. Hopefully you'll never get that far, but soon you'll be able to read instructions here for when you want to return your Gyre SeaCleaner and the conditions.
When our regular online shop is up and running, the Gyre SeaCleaner can be returned within seven (7) working days, starting on the day of receipt of the product(s) ordered by or on behalf of the customer.
During the reconsideration period, the customer has the right of withdrawal, in which you have the opportunity to return the product(s) received or to state the intention not to make use of the products offered within seven (7) working days after delivery, without any obligation on your part other than the payment of the direct shipping costs.
The product must be unworn and returned in the original packaging (including accessories and documentation), all in new condition. In the cases where service(s) are (also) offered, the right of withdrawal will be considered to be a reconsideration period, upon which all of the terms in the Terms and Conditions pertaining to the reconsideration period are considered to remain unimpaired.